Select Category
-
About Free Email Sender -
About Resend Softbounce -
About Send Time & Email Scheduler -
Add Voucher Components in Email -
Basic Tutorial - Component on Email Marketing -
Basic Tutorial - Compose and Send Email -
Basic Tutorial - Email Report -
Basic Tutorial - Overview Email Marketing -
Cancel Schedule Email Marketing -
Email List and Draft Email Editing -
Email Personalization -
Global Setting Email Marketing -
Guide to Creating Welcome Email with the MTARGET Feature -
HTML Email Limitation -
How to Add Image in Email -
How to Change the Email Footer -
How to Display Company Profile Picture in Email Recipient's Inbox -
How to Duplicate Email -
How to Group Campaign Email Marketing -
How to send HTML emails -
How to testing your email Test with Contact Tester -
Knowing the Most Clicked Links with the Heatmap Report -
Managing Sender Profiles and Validating Emails -
Troubleshoot, Active email labeled as a hard bounce -
Troubleshooting Email sender is missing -
Tutorial Exclude and Include Contact Labels -
Why did my email go to Gmail Promotion Tabs?
-
Add Map with Google Maps on the Page -
Add multiple domains to the Page -
Added Facebook Pixel Tracker on the Page -
Adding Videos on Page -
Basic Tutorial - Component on Page -
Basic Tutorial - Create and Publish Pages -
Checking Report on Your Page -
Crisp Chat Integration on Page -
Custom Domain -
How to Create a Section Page -
How to Make a Thank You Page -
How to add a Podcast Player on the Page -
How to add images to the line model -
How to add text by category -
How to make Pop-up on Page -
How to make a testimonial column -
How to unpublish a page -
Make a Pop-up on Video -
Manage Default Page -
Page integration in Ghost -
Page integration in Joomla -
Page integration in Squarespace -
Page integration on Blogger -
Page integration on Instapage -
Page integration on Wix -
Page integration with Disqus -
Share a Page -
WhatsApp Chat integration on the Page
-
Basic Tutorial - Create Form -
Basic Tutorial - How to Create a Form Without Pages -
Basic Tutorial - Overview Form API -
Component on Form -
Deletes a Contact in the Form -
Form Detail -
Form WebHook URL -
How to Install Forms on Your Website -
How to Install Forms on Your Website with HTML Code -
How to Install Popups on your Website -
How to Send a Copy of Form Data to the User -
How to add a form to your website with the API code -
How to display per-column forms -
Using API -
Using Captcha
Troubleshooting Email sender is missing
If you have problems such as email sender that is lost when entering compose email, then there is an incorrect configuration on your DKIM. Generally, when the email sender disappears there is indeed an error with DKIM. Here are some reasons why your email sender suddenly disappears:
- Reconfigure in DNS When your team changes or reconfigures DNS in your domain, it is possible to reset DKIM. So, you need to reconfigure DKIM with a new one.
- Hosting that changes email service provider If your domain hosting changes to an email service provider, it is very likely that your DKIM is reset because with the new ESP there should be a new configuration for DKIM.
- Problems with DNS This factor has the lowest probability, but it can happen that there is an internal problem with domain hosting that makes your DKIM reset.
In general, some of the problems that have been mentioned indicate that you need to reconfigure your DKIM SPF because it has been reset from the system.