Introduction
MTARGET is committed to keeping user data secure, protecting privacy, and ensuring data management aligns with regulations such as PDP and GDPR. This policy explains how data is securely managed within MTARGET’s ecosystem, including provisions regarding data export.
Policy Objectives:
Protect user data within the MTARGET system.
Ensure user data does not leave the MTARGET ecosystem without user consent.
Provide transparency about data management practices.
Information We Collect
We securely collect user data to support our services, such as:
Personal Data: Name, email, phone number.
Usage Data: Email activity history & feature usage within our platform.
Campaign Data: Campaign data uploaded by users, such as email content and recipient lists. MTARGET cannot view or access users' email content and contact lists without their consent. This ensures user privacy, particularly if the data contains sensitive information.
Methods of Information Collection:
Directly from users via manual input or contact data import with consent or upon request.
Through tracking technologies (with user consent).
How We Use Your Information
User data is managed within the MTARGET ecosystem to:
Provide core services such as email delivery, campaign analytics, and contact list management.
Optimize and develop products.
Send newsletters, promotional emails, maintenance information, or monitor high-bounce rates.
MTARGET Commitments:
Data is used only for purposes approved by the user.
No user data is shared externally without user consent.
Data Sharing and Transfers
MTARGET is committed to ensuring user data:
Remains within the MTARGET ecosystem.
Is not exported outside the platform without user consent.
Is managed with high security standards in compliance with ISO 27001.
User Rights
Users have full rights over their data, including:
Data Access: Review stored data in MTARGET's system.
Data Deletion: Request deletion of unused data.
Objection: Decline data processing for specific purposes.
We provide direct mechanisms on the dashboard to help users manage their rights. Alternatively, users can submit requests through a ticket system (https://app.mtarget.co/ticket) within the MTARGET dashboard.
Data Security
MTARGET implements the following security measures to protect user data:
Data encryption during storage.
Strong authentication procedures for system access (including Two-Factor Authentication).
Real-time monitoring of data security threats.
Data Retention
User data is managed according to the following policies:
Campaign data is stored for 30 days unless users request an extension.
Data that is no longer relevant or exceeds the retention period will be deleted.
Cookies and Tracking Technologies
MTARGET uses tracking technologies to enhance user experience, such as:
Tracking campaign activity to provide more accurate reports.
Providing users with options to opt out of certain tracking activities.
Changes to Privacy Policy
This policy will be updated to strengthen user data security. MTARGET will notify users via email and dashboard notifications whenever changes are made.
Contact Information
For questions or complaints about this policy, users can contact us through the ticket system (https://app.mtarget.co/ticket) within the MTARGET dashboard or via email: [email protected]
Key Emphases in This Policy
Data Stays Within MTARGET Ecosystem: Data will not leave the ecosystem without explicit consent.
Guaranteed Security: Implementation of the latest technology to protect user data.
Transparency in Data Management: Clear and accessible information about data usage and protection.