Here, you will learn how to create a form with answer choices that you can connect to more personalized questions using the 'Interactive Form'. Here are the steps:
Go to the 'Form' menu.
Select the Campaign you want to use.
Make sure you have activated the 'Interactive Form' button here.
After entering Form Compose, you can start creating Form components here. To use the 'Interactive Form', make sure the components you use are 'Multiple Choice' and 'Dropdown'. In this example, we will try to create a 'Multiple Choice' component.
The following screen will appear:
As highlighted, there are two icons that function to {2} add answer connections to other questions, and {1} delete answer connections. Here we will try to add an answer connection.
For example, we will add a question connection to the 'Option 1' answer. Then you will select one component, for example, 'Short Answer'.
Based on the image above, whenever a user selects the 'Option 1' answer, they will be connected to the next question and so on.
FAQ
Q: What happens if I 'Delete Connection'?
A: You will only remove the connection between the answer and the subsequent sub-question. Then, the sub-question will become the main question.
Q: Which components can the Interactive Form be used on?
A: Multiple Choice and Dropdown.
Q: Do users need to 'Lock Answer' every time they want to submit an answer?
A: Yes, users need to click 'Lock Answer' to lock the answer on one of the choices to open the follow-up question.